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General discussion (archive)gog uninstallers not working(10 posts)(10 posts)
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Posted March 09, 2012
None of the uninstallers are working on my games. It opens the window that askes if I want to allow the program to make changes, I say yes, then nothing else happens.
Posted March 09, 2012
We can assume you're using Win7? Have you tried uninstalling it via the "uninstall or change a program"? (add/remove in WinXP)
Posted March 09, 2012
Sorry for lack of info.

Yes, I am using Win7; I have tried it with the add/remove program thing.
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Titanium: We can assume you're using Win7? Have you tried uninstalling it via the "uninstall or change a program"? (add/remove in WinXP)
Posted March 09, 2012
As far as I can see all GOG-setups are made with Inno Setup. This program creates some data in your install directory that is needed for the uninstallation.

- Do those files exist on your system?
- Do you run the uninstall with administrator priviledges?
Posted March 09, 2012
Ctrl+alt+del to the task manager and tell me if there is any CPU user in the "processes" tab.

While you're at it, tell me if you have the games installed in the Program files (x86).
Posted March 09, 2012
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Rhineland: As far as I can see all GOG-setups are made with Inno Setup. This program creates some data in your install directory that is needed for the uninstallation.

- Do those files exist on your system?
- Do you run the uninstall with administrator priviledges?
I am not sure what files you mean, but I have not deleted anything from the folders that the games are in. I have been running the uninstaller with admin privileges.
No, nothing in the processes tab. Yes, they are in the Rogram Files x86.
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Titanium: Ctrl+alt+del to the task manager and tell me if there is any CPU user in the "processes" tab.

While you're at it, tell me if you have the games installed in the Program files (x86).
Post edited March 09, 2012 by grrrstick
Posted March 09, 2012
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grrrstick: I am not sure what files you mean, but I have not deleted anything from the folders that the games are in.
There should be files like unins000.dat, unins000.exe and unins000.ini. Also think about your anti virus software. This may block the uninstall process.
Post edited March 09, 2012 by Rhineland
Posted March 09, 2012
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grrrstick: No, nothing in the processes tab. Yes, they are in the Rogram Files x86.
Hmm I'm not quite sure, but I think that may have something to do with administrator privileges in Program files group. I think you need to set full admin privileges under "safety" tab when you right click on the folder and choose settings.
Post edited March 09, 2012 by Titanium
Posted March 09, 2012
Did this and it worked. Thanks for your help! I am not great with software so I was concerned I had really messed something up when I was playing with the guts of the machine earlier.
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grrrstick: No, nothing in the processes tab. Yes, they are in the Rogram Files x86.
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Titanium: Hmm I'm not quite sure, but I think that may have something to do with administrator privileges in Program files group. I think you need to set full admin privileges under "safety" tab when you right click on the folder and choose settings.
Posted March 09, 2012
Well, glad we got that sorted out quickly.
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General discussion (archive)gog uninstallers not working(10 posts)(10 posts)
(10 posts)