It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
I've already tried reinstalling the app and installing the Visual C++ Redistributable for Visual Studio 2015 to no avail
You need x86 version, not only x64...


try also to remove and reinstall it
Post edited August 31, 2018 by FulVal
good idea, I had the 2017 version that somehow prevented me from reinstalling the 2015 one, I removed it and reinstalled the 2015 version and now it works