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General discussionGOG Refund(3 posts) (3 posts) 
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This is my favourite topic
Posted December 15, 2020
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AB2012: Double check what the e-mail says that you should have received after putting in a refund request. Sometimes you may need to reply to it via e-mail to confirm it and method of refund (actual refund vs wallet funds):-
https://www.gog.com/forum/general/did_i_set_up_my_support_ticket_wrong
^ This. Very important. Thank you.
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AB2012: If all else fails, try sending a private message to ponczo (a moderator here) asking him to "bump" it along.
Hi, I'm Julia *waves*

mcdarkreaper, R_Ock_9-7_4, drop me a PM if you do not receive a reply in a day. Please, however, be aware that there are also many other users waiting in the queue.
Posted December 16, 2020
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Well... The amount of messages I am receiving now surprised me a little bit.
It will take a lot of time before I reply to all of them since this is not my only responsibility in the company. I hope for your understanding. If any of you sent me a message, please be patient, I am doing what I can. I can't also 100% promise a faster reply from support, as we are very, very overwhelmed. We are sorry. We are trying ༼ つ ಥ_ಥ ༽つ
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clarry: You too should do at least one staff stream!
I am afraid that I am too silent in single-player games to stream :)
Posted December 22, 2020
Please look here to know the details about Support delays: CLICK.
I am locking this thread.
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This is my favourite topic
Community
General discussionGOG Refund(3 posts) (3 posts) 
(3 posts)