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General discussionMIssing funds and games from library(5 posts)(5 posts)
(5 posts)
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Posted June 15, 2021
I am missing funds and games from my library, how do I fix it?
No posts in this topic were marked as the solution yet. If you can help, add your reply
Posted June 15, 2021
Hm, I see that your current account is completely empty. Is it possible that you own some other account on GOG?

Please use this form to contact our support team and, if possible, please provide us with an ID for any order you made on GOG or a transaction confirmation - it's usually enough to find a lost account :)
Posted June 15, 2021
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PetarCuric: I am missing funds and games from my library, how do I fix it?
1. Go to work and earn money.
2. Use the acquired money to buy GOG games.

Worked for me at least! 2122 games and rising, babyyyy!
Posted June 15, 2021
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ponczo_: Hm, I see that your current account is completely empty. Is it possible that you own some other account on GOG?

Please use this form to contact our support team and, if possible, please provide us with an ID for any order you made on GOG or a transaction confirmation - it's usually enough to find a lost account :)
I changed the email for my account. But i still have access to my old email. Here are the purchase orders(attachments) and change of balance(balance is 100$ and 92,5 after purchase).

Also:
YOUR WALLET HISTORY
DATE
TRANSACTION NAME
BALANCE CHANGE
END BALANCE
Dec 18, 2020
Order #A52F7A213A3A
0.00
92.52
Dec 18, 2020
Added new funds #7C0169A8EF00
0.00
92.52

But when I click on wallet it shows 0$ balance.
Post edited June 15, 2021 by ponczo_
Posted June 15, 2021
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PetarCuric: ...
Whooo! Not so fast! Please do not publish personal information like your e-mail address on the public forum :D I removed the screenshots from your message to keep your info safe. I hope you don't mind.

Please use this form to contact our support team and send the screenshots via the form:
https://support.gog.com/hc/en-us/requests/new?form=account&product=gog

We will help you find the account and regain access to it :)
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This is my favourite topic
Community
General discussionMIssing funds and games from library(5 posts)(5 posts)
(5 posts)