I am sorry you feel that way. Unfortunately the waiting period continues to be rather long, as our Support Team is still overwhelmed with the backlog. =(

However I can see that we have already gotten in touch with you. Please check your mails and add the following addresses to your whitelist of your provider. It might be that it was flagged as spam:
-@gog.com
-@email.gog.com
-no-reply@gog.com
-no-reply@email.gog.com