kyty: My request for a refund as GOG wallet funds (a couple of euros) was rejected by GOG on the terms that I do not comply with the Voluntary Refund Policy. I have bought these games in 2016, now they are offered free of costs and I have thought to spare some euros for further games from GOG and I asked for a refund since the option was available.
I think the refusal of the refund is an abuse from GOG and I have decided not to buy anymore from them, although I already own 409 games.
I wrote this post just to let others know how GOG handles matters when it comes to give money back, even if there are just a couple of euros.
All the best to you all GOG users.
As other users have already pointed out, 5 years is way past the 30-day period of our
Voluntary Refund Policy and that is why Support declined your refund.
I will close this thread, as the reason why you didn't get a refund has already been explained.
