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Hi all,
I'm new here.. was attracted by the spring10 sale. So I checked out the games and went to put some in my cart. It said I needed to create an account. So I took the time to do that. Then had to put them all in my cart again because it was now empty (don't know why) and I click "buy now" BAM full price. So I try putting in spring10 thinking it was the code and needed that but nope. Still full price. So I check around and the sale that ended "at midnight" actually ended at 9pm because I'm Pacific time. Well fine but they were IN MY CART. I was CREATING THE ACCOUNT THEY ASKED ME TO. IN the process of checking out... so because by the time I did all that it was 9:03 they don't honor the items in my cart?? Is this a mistake?? Can anyone tell me? I'm so FRUSTRATED!!!!
There was no "warning" sale ends in 3 minutes or whatever... nothing... just GONE. Well I guess they can decide... keep me so I spend more money or screw me over and I vanish.
Sorry for being so upset but this is frustrating. Can anyone help me? THANKS!! =)
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Hey,
this is really an unfortunate coincidence to land on the promo page a few minutes before it runs out :(, sorry that this was your first experience with gog.com, but our promos have to end some time, and for technical reasons you have to get to the payment screen to get the promo prices.
We will have to work on communicating more clearly when the given promo ends, especially when there are only moment to make a decision.
I hope, that despite this first unfortunate impression, you'll stay with us. I promise, that there are more awesome promos on the way.