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General discussion (archive)Win 7 support gone/removed ?(8 posts)(8 posts)
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Posted November 29, 2012
The games listed never were Windows 7 compatible and the Windows 7 listing was added by coincidence when we were adding in Windows 8 support. Please note that Windows 7 support for those games was only listed for a day or so.

Despite the surface similarities between Windows 7 and Windows 8, we cannot fully guarantee that the games will work properly and hence the reason we never originally listed them with Windows 7 support in the first place. We sincerely apologize for any confusion that this may have caused.
Posted November 29, 2012
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JudasIscariot: The games listed never were Windows 7 compatible and the Windows 7 listing was added by coincidence when we were adding in Windows 8 support. Please note that Windows 7 support for those games was only listed for a day or so.

Despite the surface similarities between Windows 7 and Windows 8, we cannot fully guarantee that the games will work properly and hence the reason we never originally listed them with Windows 7 support in the first place. We sincerely apologize for any confusion that this may have caused.
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yyahoo: So, now that Windows 8 is out, is GOG no longer working to add or validate compatibility with Windows 7 for other games?
We are still committed to making sure that the games we sell or will sell are compatible with Windows 7 but it's impossible to make every game compatible to where we would be comfortable enough to advertise it as such. Please keep in mind that there's only so much we can do considering that we don't have access to the source code for our games.
Post edited November 29, 2012 by JudasIscariot
Posted November 29, 2012
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JudasIscariot: We are still committed to making sure that the games we sell or will sell are compatible with Windows 7 but it's impossible to make every game compatible to where we would be comfortable enough to advertise it as such. Please keep in mind that there's only so much we can do considering that we don't have access to the source code for our games.
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yyahoo: Understood, it just seemed strange to me that compatibility testing was done on some titles for Windows 8 but not for 7. I would have thought that you would have tested a title on 7 first before 8. Will you be testing the above mentioned titles for 7 compatibility now that they've been validated for 8?
We did test those games on Windows 7, hence the removal of Windows 7 from the game cards for the particular games in question. We test EVERY one of our titles on all of the popular Windows flavors. If we find that an issue is too severe that it can't be fixed without going to the source code, which we don't have, then we do our best to ensure that it's reflected on the game card.
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yyahoo: Understood, it just seemed strange to me that compatibility testing was done on some titles for Windows 8 but not for 7. I would have thought that you would have tested a title on 7 first before 8. Will you be testing the above mentioned titles for 7 compatibility now that they've been validated for 8?
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Wishbone: This. Basically, no game should be tested for compatibility with Windows 8 before it is tested for Windows 7. I'm assuming your customer base contains more Mac users than Windows 8 users at this time, so Windows 8 testing really shouldn't be your first priority.
We do test for Windows 7 compatibility. However, some games will just not work on that particular system for various reasons.
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Fesin: Shouldn't be support for Windows 7 be the prime concern? I'm pretty sure that's the OS most goggers use.
As I have said, we test on all of the Windows flavors currently in use, which means XP, VIsta, 7, and now, 8.
Post edited November 29, 2012 by JudasIscariot
Posted November 29, 2012
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JudasIscariot: We are still committed to making sure that the games we sell or will sell are compatible with Windows 7 but it's impossible to make every game compatible to where we would be comfortable enough to advertise it as such. Please keep in mind that there's only so much we can do considering that we don't have access to the source code for our games.
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Wishbone: But most of the games that are not officially Win7 compatible are reported by users to actually work fine under Win7. Surely it's mostly a matter of you finding the time to actually test them on Win7, note that they work, and label them as compatible, no? I'm not saying this is not a lot of work, but for most of the games, you shouldn't need to actually change anything.
We actually do take our quality control standards quite seriously as far as testing goes. For example, if a game works on a 32-bit version of a Windows variant, you'll notice that we'll have that information on the game card.

I still have to ask, because the curiosity's killing me :D, where did everyone get the impression that we are somehow "skipping"Windows 7. Also, we do have official Windows 7 support, after all we list Windows 7 as one of the supported OSes on those games that have been proven to work.

I'll say it again:

No, we are not skipping Windows 7.

Yes, we do perform compatibility testing on Windows 7.
Posted November 30, 2012
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JudasIscariot: snip
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SLP2000: Could you please answer my question?
We're still looking into this whole thing so I can't list those games as it's not a quick process :(
Posted November 30, 2012
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JudasIscariot: We're still looking into this whole thing so I can't list those games as it's not a quick process :(
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SLP2000: Ok, thank. I was afraid you forgot about me :)
Nope, it was just late at night when I was replying the first time and I had to sleep sometime :P
Posted November 30, 2012
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JudasIscariot: I had to sleep sometime :P
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SLP2000: Sleep is overrated.
Yes it is. I can't play games when I am asleep :(
Posted November 30, 2012
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JudasIscariot: We are still committed to making sure that the games we sell or will sell are compatible with Windows 7 but it's impossible to make every game compatible to where we would be comfortable enough to advertise it as such. Please keep in mind that there's only so much we can do considering that we don't have access to the source code for our games.
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Kristian: You may not have considered it, but in some cases you actually do. Like with Arx Fatalis: http://www.shacknews.com/article/67133/arx-fatalis-source-code-released
There's always at least one exception to the rule :P
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General discussion (archive)Win 7 support gone/removed ?(8 posts)(8 posts)
(8 posts)