This is a recurrent issue. Add any game to your cart and go to checkout. Your currency settings should be back to normal, you don't even need to proceed with payment.

That, or refresh your account: https://www.gog.com/account/refresh

Less than 30 posts later...

"We are listening to your feedback!"™

The big curator on the front page is waste of space and coding. I don't think i ever click on that stuff.

Eh...at least my local Amazon isn't good anymore. Some years ago they started to shove Amazon Prime in your face at every single opportunity (I actually took the free trial by accident while wanting to confirm my purchase because the "yes" buttons were gigantic and the "no" text was small and elsewhere). Add to that changing banners, an awful search function and a bad layout on the front page and well, it could definitely be better. Not that that would matter though, they had the e-commerce monopoly before that.

Oh good I'm glad it's not just me!

The website's performance has been getting worse and worse over the years - I complained about this in 2016 and it was already pretty bad then.

The code and design are just too complicated, and this problem where it needs an up to date browser to work, and even then doesn't work the same on different up-to-date browsers is a huge sign of that! I lived through the browser wars back in the day and I don't want to deal with that again!

HTML is a *standard*!! Correctly written HTML should work on almost any browser apart from the most broken - If it's done well you don't even need to add tweaks for less compliant/older browsers as the page should fail gracefully so it still works, just less prettily. There is no reason why the GoG page should scroll so jerkily, have missing elements or bug out when menus are clicked on!

No wonder they don't have the resources to 'support other browsers' - Just keeping the existing page code in its barely working state must be driving the web team to exhaustion!

KISS! It's a good idea!!

<getoffmylawn>But damn I miss when HTML3.2 was the newest standard... web pages were ugly but at least they worked on anything!!</getoffmylawn>

Despite my complaints and dislike I did get a few games from this winter sale and unlocked Everspace. In order to redeem it I had to go through a captcha. This while using the GoG Galaxy client, logged to my account. Is GoG's first assumption that I might be a thief trying to redeem dozens of games and that I have to be "slowed down" through captchas? WTF are they thinking/doing? Every time I come to GoG lately I get angry seeing how they are working so hard to ruin the experience and ultimately the store. Meanwhile, Galaxy crashed again, off course.

I haven't bought a single game since the new website. I wanted at least 5 of them and previously to the redesign I would have bought them on the lauch week, but I'm just too angry to bother doing that. Some of them are actually DRM free too on Humble Store, so I'm getting tempted to just get them there. I haven't done it yet because I still can't believe GOG thinks this is the "right" choice, and because I still play some games from my backlog, but if this is the trend GOG wants, I will seriously think about stopping being a customer here and go somewhere else.

First, it feels insulting breaking the store without any kind of warning. Yeah, I use IE, sorry for being a bad customer. Back when IE6 was overused and IE was even worse than today, at least sites used to show a banner saying "Don't use IE6, it doesn't work correctly. Look at FF or Chrome instead". But you guys didn't care to say a single thing for over two months. I would probably be ok if you would have said it from the beginning, but you said "welcome to the new GOG" instead, without a single explanation at all.

The insult goes further on the Winter sale. The boxes from the sale show up perfectly fine on IE. The reason the rest doesn't work right now are the autoplay videos, which you know, most people don't like at all. I would be ok using Firefox to browse the site, but it doesn't change the fact that the site is less accesible, and more annoying. Knowing that the changes that break the site are actually the ones nearly everybody hates makes the problem worse.

The last thing that really annoys me is that I worked around ten years ago on making websites accesible. I know most people having trouble to phisically navigate sites are the same who will have trouble actually playing the games, but this site is everything but accesible, with tons of stupid scripts, overusing bandwidth without being needed, hiding everything the user actually wants (easy access to news, games, and ALL the information around them), etc. It's everything I hate from a website. Now that flash is gone from normal websites, it seems next crap keeps being overused.

Do whatever you want, but if you keep ignoring and alienating your old customers, they will end up elsewhere. Breaking the site for many of your customers so they can't buy things is a bad business decision. This is the only site that gives me any trouble beside crap sites with spam everywhere. And all that trouble is to actually make the site worse, without bringing any new feature that is actually useful. I sincerely hope you think twice, and I wish the Winter sale fails to reach the sales levels of previous years.

Heh, how long has it been since that rather became GOG policy?

Last month.

Weren't you at the meeting?

In regards of design, the only good thing I can say, is that I like the Winter Sale color scheme. Can we have that in all the site, instead of the boring evergray?

Popped in to see if there had been any communications and was happy to see that things has started happening :)

Apology accepted :)

List view makes it a bit easier to navigate the store so thanks for adding that back! I even found myself a game to buy again! One that I wouldn't have bought otherwise since it is a type of game I don't normally ever find out about, but when I can browse the store I can come across all sorts of interesting games I would never find any other way :)

Looking forward to list view being tweaked and some filters being added, and it would be nice if genres could be listed as well :) It's a bit much to scroll through 40+ pages of a sale, so if we could split it up some, for example sort by category/genre and such, it would be very helpful :)

I really need a setting where I can turn off the videos playing when the cursor go over them though. We can't be expected to look for a corner of your web store to park our cursors in every time we visit the front page and want to scroll down, just so it won't accidentally touch anything on the page. It's just not user friendly. Often the cursor automatically goes to where I'm looking which means that whatever I'm trying to look at disappears and turns into a black square where something slowly starts loading, and when the tiny video starts I don't even know what I am about to look at since the picture with the name of the game disappeared before I had time to read it. I know the name of the game is also suddenly added to a white line above the video, but that wasn't where I was looking which means my eyes would have to chase the text to the new place (where it has a different size, font, colour) which they don't. I just move away the cursor quickly. That's a normal reaction for when something suddenly pops out without you asking it to. You try to get it to go away. As it is now the front page isn't usable for me at all. Please either remove the video-playing, or add a setting to turn it off.

Also, please let us go back through older news. Even two weeks old news are news to those who haven't read them yet :)

After taking a pause due to the redesign I ended up buying about 80 items on this sale in one big swoop. The new design is better suited for making quick decisions based on previews and buying in bulk as opposed to doing detailed research of each game. With the limited amount of reviews here doing an in depth research is problematic anyway, so you default to your personal impression and the basic fact that the game passed through gog curation (I actually blocked reviews with adblocker altogether). Though without the ability to filter out additional content and owned items I believe I overlooked something I might have bought still, so that would be my suggestion to the designers.

As an aside, it is a funny feeling buying in bulk. If you haven't yet I suggest you to try it. -50% or more, a major sale, as well as a limited selection and some basic quality guarantee that a curated store offers is a great opportunity for that.

Ah, you basically look quickly at the videos and if they look okayish you buy them a dozen at a time. What do you plan to do with the 80 games?

I know, but constant dropping wears away a stone :)
The problem seems to be that GOG staff or developers don't buy much games on their own site, they are more working in site backend, otherwise they should have realized in very short time that this thing has to be fixed.

I don't quite understand this. 80 games in bulk? Are you reselling these games? I know Russia has incredibly low prices so it ripe for this kind of thing.