Posted August 03, 2021
Printers can have viruses but they won't express themselves by jamming your paper. So it's highly unlikely that yours have one.
What's far more likely is the possibility that it has something to do with WHAT you print. If you print some full page colour images then the rollers can get slippery and they won't move your paper along as they should.
It's also possible that your rollers are dirty and simple cleanup might suffice to give better contact with the paper. If you are tech savvy and can clean them yourself then go for it. If not then let someone with more experience with such procedures do it for you.
It's also possible that somewhere the rollers are pressed too hard against the paper and that's why the paper gets stuck.
If you know precisely where the paper gets stuck then you might help it along with DIY device made out of paper or cardboard or something else.
I hope this helps. I haven't fixed printers for long time but those are the most common causes for paper jams if I remember correctly. They should. If you log in regularly and your cookies haven't expired then they won't ask you.
While they ask me every time when I clear my history and cookies and everything.
What's far more likely is the possibility that it has something to do with WHAT you print. If you print some full page colour images then the rollers can get slippery and they won't move your paper along as they should.
It's also possible that your rollers are dirty and simple cleanup might suffice to give better contact with the paper. If you are tech savvy and can clean them yourself then go for it. If not then let someone with more experience with such procedures do it for you.
It's also possible that somewhere the rollers are pressed too hard against the paper and that's why the paper gets stuck.
If you know precisely where the paper gets stuck then you might help it along with DIY device made out of paper or cardboard or something else.
I hope this helps. I haven't fixed printers for long time but those are the most common causes for paper jams if I remember correctly. They should. If you log in regularly and your cookies haven't expired then they won't ask you.
While they ask me every time when I clear my history and cookies and everything.