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Hey guys, I've been trying Gog since around early 2021 and I never really had any problems with it except when I started trying to log into my account a few months back and it kept saying "USER NOT FOUND" so I checked on Gog galaxy since I had it logged into it and everything was right, even my email so I didn't pay too much attention and didn't try to change anything because i already had it logged into Gog Galaxy. The problem is after I changed to Linux and didn't have access to Gog galaxy and when I tried to log into my account the problems where still there, it wasn't my password because I found out it was my email, which was not associated with my account and I could even create a new one (This account). I've tried reaching out to support many times but nothing really happened (I waited months even) and now I'm stuck out of my account and the games I bought I can't play anymore.

-My original account has the same name but without the "2"
-I have changed the email of this one to another so I can use my original email with my original account.
-I have no receipts or anything on my email, which I don't know why but maybe Because I deleted some emails (I use proton so I have limited space).
-Support hasn't answered even after months of waiting.
-My account is connected to all of my other accounts on epic, steam, playstation and ubisoft. with a direct link on my profile to the steam one and vice versa.

Any Idea what I can do to solve this issue? I really want my account back.
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delayedhappiness2: Hey guys, I've been trying Gog since around early 2021 and I never really had any problems with it except when I started trying to log into my account a few months back and it kept saying "USER NOT FOUND" so I checked on Gog galaxy since I had it logged into it and everything was right, even my email so I didn't pay too much attention and didn't try to change anything because i already had it logged into Gog Galaxy. The problem is after I changed to Linux and didn't have access to Gog galaxy and when I tried to log into my account the problems where still there, it wasn't my password because I found out it was my email, which was not associated with my account and I could even create a new one (This account). I've tried reaching out to support many times but nothing really happened (I waited months even) and now I'm stuck out of my account and the games I bought I can't play anymore.

-My original account has the same name but without the "2"
-I have changed the email of this one to another so I can use my original email with my original account.
-I have no receipts or anything on my email, which I don't know why but maybe Because I deleted some emails (I use proton so I have limited space).
-Support hasn't answered even after months of waiting.
-My account is connected to all of my other accounts on epic, steam, playstation and ubisoft. with a direct link on my profile to the steam one and vice versa.

Any Idea what I can do to solve this issue? I really want my account back.
Only support, or a blue gog member here can help.
delayedhappiness, please post or DM me the IDs of the tickets you've opened with support (if you can't find it, just open a new ticket and send me that). We'll sort you out :)
Same here :-(
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derdeswegen: Same here :-(
I am sorry to hear that, but the only thing I can suggest is to contact support:
https://support.gog.com/hc/en-us/requests/new

I will now close this thread since it's a necro.