I'm trying to view my GOG Support tickets but all I see is "This page was disabled. Please use the link provided in the e-mail to access your ticket" (see attached picture)

If I was banned from GOG support, why?

I'm still able to access my tickets via e-mail but what if I need to open a new ticket some day...

Yeah, that seems to be happening for at least a few days now. Nothing to do with you, just GOG messing things up even more. Remains to be seen whether it's temporary, pending some change to the support site as well, or permanent, which would be utterly rotten, no longer being able to access past tickets.

Thank you, so that's fine.

Why was it disabled? Being able to see all your past tickets seems like a basic functionality if you have a support site and can log on to it. I mean, what other point may there be for the user to have an account there? And those e-mails may well get deleted...

And nobody at GOG thought it warranted an announcement? Really?

First you switched to zendesk, which requires a separate login and allowing a bunch of third party domains, without announcing it beforehand. Now you've disabled half of that service, again without letting us know ahead of time, and have no ETA regarding its restoration.

Not a good show, not good at all. The biggest issue with referring us to the emails is that they never include the whole history of a ticket, even though they're always titled with "Here's your ticket's history". I've complained about it repeatedly, and all I got back was a response along the lines of "thanks for your feedback, we'll forward it to whatever team's responsible".

I'd hate to revive this old post but I'd really like to be able to access my old please rectify this.