viperfdl: Careful, gogbears can booze you under the table...
;)

kultpcgames: Well, in this case, I have to add something to my survey:

Which alcohol does the GOG Bear prefer?

Braggadar: It's Mead, bro.

kultpcgames: () .. glad when the weirdos are gone.

() Where do you live again? The thugs are already boarding the bus...

kultpcgames: Dear GOG team,
a short survey for you (allow approximately 1-5 minutes):

Do you want to keep your core customers?

() Yes, absolutely!
() if necessary...
() mehhh...
(x) .. glad when the weirdos are gone.

What do you think your loyal customers want?

() Great DRM-free games at a good price with the latest patches.
() Any games. Who cares? We're just dumping the stuff!
() Loyal customers? Where???
(x) It's about what we want! Your money! All of it!

What are your strengths? (Multiple selections possible!)

[] The incredibly good selection of DRM-free games!
[] The up-to-date and reliable supply of patches!
[] The unrivaled feature set of our Galaxy client!
[] The complete range of content for every single game!
[] The clarity of our website. Zero redundancy!
[x] Did we mention the Galaxy Client?
[] Our fair pricing policy!
[] We listen carefully to the wishes of our community!
[] Our wish list, almost (0.)98% of the wishes already fulfilled!
[x] Almost forgot!! The Galaxy Client!!!

How do you deal with criticism from your customers?

() We take it very seriously and try our best...
(x) We have dev/zero for this, er, a repository.
() Criticism of us? Never before!
() Where do you live again? The thugs are already boarding the bus...

Do you understand humor? (In your own words, max. 200 characters)

What's that? Can we use it to push Galaxy more? ----------------------------------------------------------------

----------------------------------------------------------------

Thanks for participating! :)

Themken: I have been saying this for years but GOG needs to ensure any new customers who come here like what they see and will come again.

kultpcgames: - newsletters whose content has long been in their library.
- emails reminding them that something is still in their shopping cart.
- emails informing you that you've bought something great and suggesting even more stuff.
- information about the preservation program, which has actually long been a core function of GOG.
- "coming soon" "announcements," whose significance is often measured in years.
- surveys that are outsourced to someone else.

kultpcgames: GOG could also start by not regularly annoying regular customers with:

- newsletters whose content has long been in their library.
- emails reminding them that something is still in their shopping cart.
- emails informing you that you've bought something great and suggesting even more stuff.

Themken: I found the emails from GOG so annoying that I turned them off ages ago so kind of for forgot about them.

Themken: I found the emails from GOG so annoying that I turned them off ages ago so kind of for forgot about them.