Posted August 06, 2021
pds41: It's EA who issue the keys.
Piling on to GoG isn't likely to make much of a difference, but knock yourself out. You can always ask GoG if they'll refund you - but Spore is just as enjoyable without the online features, so up to you.
amok: EA issues the MP keys to gOg, not to indiividual buyers. If the issue here that there are missing MP keys, he need to contact gOg support as this is the store he bought it from, not EA. Piling on to GoG isn't likely to make much of a difference, but knock yourself out. You can always ask GoG if they'll refund you - but Spore is just as enjoyable without the online features, so up to you.
Of course, if all he has done is post on the forum here and on the EA community forum, then he should actually raise a support ticket here in the first instance. Assuming he has already done that, then asking a real employee of EA (as opposed to some community manager on a forum) is his next best step.
OP advising people to not buy EA games here is likely to be counterproductive as we actually want EA to engage more actively with GoG and bring releases here. A boycott would just drive them to stick with Steam, Epic and Origin.
[edit: I see that he has raised a support ticket here. So, next step for him in the escalation chain would be to contact proper EA as opposed to EA Answers HQ]
Post edited August 06, 2021 by pds41