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So I saw the sales for all the Baldur's Gate games and other classic D&D games and I decided to grab them while I had the opportunity. However, upon checking my library I realized that all but one of the games appeared appropriately. For some reason, Baldur's Gate: Siege of Dragonspear was showing as Planescape Tournament. This is despite the fact that I purchased Planescape Tournament Enhanced Edition, not the regular version, which shows up in my library.

I've sent a support request but they haven't gotten back to me yet. I'm hoping for a response soon. In the meantime, here I am asking for help. How do I get the correct game that I purchased? I'll post screenshots to show what I'm seeing.

Edit: For some reason I can't post the second screenshot. But this has been resolved, it turns out there's no issue present. Siege of Dragonspear is a DLC that is downloaded with Baldur's Gate Enhanced Edition, not a separate game. Planescape Tournament classic is included with the purchase of the Enhanced Edition.
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Post edited July 26, 2021 by supergoji18
This question / problem has been solved by toma85image
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supergoji18: So I saw the sales for all the Baldur's Gate games and other classic D&D games and I decided to grab them while I had the opportunity. However, upon checking my library I realized that all but one of the games appeared appropriately. For some reason, Baldur's Gate: Siege of Dragonspear was showing as Planescape Tournament. This is despite the fact that I purchased Planescape Tournament Enhanced Edition, not the regular version, which shows up in my library.

I've sent a support request but they haven't gotten back to me yet. I'm hoping for a response soon. In the meantime, here I am asking for help. How do I get the correct game that I purchased? I'll post screenshots to show what I'm seeing.

This is what I see in the library
Siege of Dragonspear is a DLC for Baldur's Gate Enhanced Edition. You have to check the entry for Baldur's Gate Enhanced Edition in your Games library to find the installer for the DLC.

Your screenshot shows the Orders & settings:
https://www.gog.com/account/settings/orders

Your library is under Games:
https://www.gog.com/account
Post edited July 26, 2021 by toma85
In addition to the last post, the classic version of Planescape Torment is free with purchase of the Enhanced Edition.

From the product page:

Planescape: Torment: Enhanced Edition includes the unaltered original version and the Enhanced Edition in one definitive collection exclusively on GOG.com. (The original version will be automatically added to your account after purchase.)
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supergoji18: So I saw the sales for all the Baldur's Gate games and other classic D&D games and I decided to grab them while I had the opportunity. However, upon checking my library I realized that all but one of the games appeared appropriately. For some reason, Baldur's Gate: Siege of Dragonspear was showing as Planescape Tournament. This is despite the fact that I purchased Planescape Tournament Enhanced Edition, not the regular version, which shows up in my library.

I've sent a support request but they haven't gotten back to me yet. I'm hoping for a response soon. In the meantime, here I am asking for help. How do I get the correct game that I purchased? I'll post screenshots to show what I'm seeing.

This is what I see in the library
avatar
toma85: Siege of Dragonspear is a DLC for Baldur's Gate Enhanced Edition. You have to check the entry for Baldur's Gate Enhanced Edition in your Games library to find the installer for the DLC.

Your screenshot shows the Orders & settings:
https://www.gog.com/account/settings/orders

Your library is under Games:
https://www.gog.com/account
I wasn't able to attach two images for some reason. However, the second comment has clarified the issue with the planescape tournament, so it appears there's no issue at all.

Edit: i tried to attach an image to this reply and for some reason that didn't work
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Mortius1: In addition to the last post, the classic version of Planescape Torment is free with purchase of the Enhanced Edition.

From the product page:

Planescape: Torment: Enhanced Edition includes the unaltered original version and the Enhanced Edition in one definitive collection exclusively on GOG.com. (The original version will be automatically added to your account after purchase.)
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Mortius1:
Thank you, this and the previous post helped clarify things. I'm glad there isn't actually an issue present.
Trying to attach the other image here, just so people can see
Post edited July 26, 2021 by supergoji18
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supergoji18: I wasn't able to attach two images for some reason. However, the second comment has clarified the issue with the planescape tournament, so it appears there's no issue at all.

Edit: i tried to attach an image to this reply and for some reason that didn't work
I had this problem in the past and I don't recall where I got the solution so I can credit the right person.

But, check to make sure the extension .png is not in caps. For some reason GOG does not allow this. Hopefully that's the issue.
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All of those "Enhanced Editions" have classic versions of them. If you can't see them in your library then open the menu of the EE game and look for product keys. Once you redeem those codes you get classic verions in your library.