I buy things from a few online places, and the only one I ever have an issue with is GOG.
There is something seriously wrong with their back end.
Persistence at GOG has always paid off though.
Sometimes it is a matter of a popup screen being hidden, lost to a background state, so behind the screen you are seeing, and not in the foreground. I've had that happen a lot at GOG, and nowhere else.
That last said, I use PayPal at GOG, as I do at other places, when I can, and for most of them, GOG too, I have like a one click setting, where PayPal recognizes my PC, and just automates the whole thing.
At GOG however, it often fails and then goes into that other flawed state I mentioned.
At best, I have ascertained it is either a PC memory issue and or active window state issue, because a refresh of the window virtually always solves the issue.
Bear in mind, that before I click buy, I always save a web page copy of the cart. If I have been doing lots of browsing at GOG, then once I have saved the web page, I need to refresh it first, before clicking buy ... so clearly memory related as well. But then I am on a low powered PC. I don't need to do that at other sites.
Web pages at GOG, are riddled with scripts, so quite bloated, and I think that is a good part of the problem ... poorly designed web pages ... perhaps due to security concerns but not implemented properly. And I'm a customer, who never suffers from captcha at GOG, so clearly the site is happy enough with my credentials.
Post edited 5 days ago by Timboli