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General discussionRemoving non existent payment cards from game purchases ?(14 posts)(14 posts)
(14 posts)
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This is my favourite topic
Posted October 13, 2022
In my payment methods, there's 2 old cards that no longer exist. I have a new card to prevent someone from robbing me blind. I don't want to make any additional purchases until the old cards are no longer listed.
Post edited October 13, 2022 by Keith_I2
Posted October 14, 2022
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Keith_I2: In my payment methods, there's 2 old cards that no longer exist. I have a new card to prevent someone from robbing me blind. I don't want to make any additional purchases until the old cards are no longer listed.
Are you talking about the checkout menu or in your orders?
Posted October 14, 2022
It's where you would choose the payment method from a previous purchase. I have two different cards with the last four digits of each card, each having a 16 digit number card number. Those two cards no longer exist.
Posted October 14, 2022
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Keith_I2: It's where you would choose the payment method from a previous purchase. I have two different cards with the last four digits of each card, each having a 16 digit number card number. Those two cards no longer exist.
Okay, so I don't use the "save card" system, but there isn't an "X" tick or something when you hover over them or somesuch?
Posted October 14, 2022
I guess the best way is to order something to solve that. Thanks for the tip.
Posted October 14, 2022
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Keith_I2: I guess the best way is to order something to solve that. Thanks for the tip.
Let me know if that actually works. Otherwise, we may have to visit the DataLinks and research.
Posted October 14, 2022
I accidentally selected the oldest card listed and it won't let me unselect it
Post edited October 14, 2022 by Keith_I2
Posted October 14, 2022
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Keith_I2: I accidentally selected the oldest card listed and it won't let me unselect it
And you are not able to select any of the other cards (rather than deselect the current one) ?.
Posted October 14, 2022
Correct. It has locked me into that choice.
the two cards that no longer exist are as follows:
.... .... .... 3486
.... .... .... 9852
Post edited October 14, 2022 by Keith_I2
Posted October 14, 2022
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Keith_I2: Correct. It has locked me into that choice.
the two cards that no longer exist are as follows:
.... .... .... 3486
.... .... .... 9852
The DataLInks were surprisingly unhelpful. I think it may be time to get in touch with a blue.
Posted October 14, 2022
Someone had darn well cancel those two fictitious card listings before I ever order anything else with my new card!
Posted October 14, 2022
Send us a ticket. Support Team will look into it.
Post edited October 14, 2022 by Clownski_
Posted October 14, 2022
Here is a picture of the payment screen

The two cards no longer exist and I want them to NOT be listed
Attachments:
payment.jpg (34 Kb)
Post edited October 14, 2022 by Keith_I2
Posted October 14, 2022
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Keith_I2: Here is a picture of the payment screen

The two cards no longer exist and I want them to NOT be listed
Have you sent a ticket to support, yet (as Clownski_ suggested above)...?
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This is my favourite topic
Community
General discussionRemoving non existent payment cards from game purchases ?(14 posts)(14 posts)
(14 posts)