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General discussionStuck pixels(19 posts)solved(19 posts)solved
(19 posts)solved
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Posted December 20, 2017
Is there a way to mark more than one reply as a solution? I really appreciate everyone's input, so I thought I should give y'all an update: I tried all of the methods here and, unfortunately, none worked (I didn't try the one that suggested WD-40, I mean, really?), I even left Jscreen running for 12 hours and nothing, but apparently the fixing methods don't have a 100% chance of success according to Google, so it may work for someone else, who knows?

As for me, I've sent an e-mail to the retailer (it's an online store) after getting home from work today and I'll see what they tell me tomorrow. Fingers crossed I can solve this with the least amount of trouble from the retailer/manufacturer.

Thank you all very much once again, folks!
Posted December 22, 2017
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SpartanSloth: Is there a way to mark more than one reply as a solution? I really appreciate everyone's input, so I thought I should give y'all an update: I tried all of the methods here and, unfortunately, none worked (I didn't try the one that suggested WD-40, I mean, really?), I even left Jscreen running for 12 hours and nothing, but apparently the fixing methods don't have a 100% chance of success according to Google, so it may work for someone else, who knows?

As for me, I've sent an e-mail to the retailer (it's an online store) after getting home from work today and I'll see what they tell me tomorrow. Fingers crossed I can solve this with the least amount of trouble from the retailer/manufacturer.

Thank you all very much once again, folks!
Any update?????
Posted December 22, 2017
Oh yeah, thanks for asking! I contacted the store and they made me fill up some forms and send the monitor back through the postal service. It'll take up to 7 business days to get there, then they'll check it out and send a new one back. So all things considered, I think by the second week of January I'll have a new monitor, if everything goes well and no crazy incidents happen like the package getting lost or whatever.

Also, a friend of mine is going to travel for a few weeks and told me I can borrow his monitor while he's out, so I'll still be able to enjoy my PC :D
Posted December 31, 2017
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Ancient-Red-Dragon: Even one dead pixel and/or stuck pixel is a defect. You have it and the next guy to buy the same identical monitor doesn't. Companies may have "policies" that try to claim that less than 5 is not a defect, but those claims are BS. They say you need 5 or more for it to be defective as a way to brainwash consumers into accepting defective garbage that the manufacturers never should have sold in the first place.
That's every product ever made. There's always some sort of margin of error in manufacturing. The only thing different about the pixels is that you can see them. Guaranteeing no dead or stuck pixels would require over-engineering the monitor and throwing out ones that didn't meat the requirements.

This isn't like where Intel can clock down the processor to get something that runs reliably, a monitor with dead pixels is still going to have dead pixels. I suppose they could be sold under a different label, but considering how many people whine about Intel underclocking chips that couldn't pass QA at higher clockrates, I doubt that would be popular. Especially, given that you'd know that the monitors had dead and/or stuck pixels.
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This is my favourite topic
Community
General discussionStuck pixels(19 posts)solved(19 posts)solved
(19 posts)solved