Error 403 "Forbidden" on download., page 1 - Forum

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JudasIscariot

Thievin' Bastard

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GOG.com Team

Registered: Oct 2008

From Poland

Posted June 22, 2013

3

killiox: Greetings everyone.

I've struggling for two days with a nasty issue on my games library: Whenever I try to download anything, the installer or the bonus contents, I end up on a blank page with a "403 - Forbidden". The URL of the page look like this:
http://wpc.11df.edgecastcdn.net/0011DF/secure/theme_hospital/pc/setup_theme_hospital_2.0.0.5.exe?1223fb43868c5f174d699aca533ffcf6815c48a262883bde5b2a4782322cfae0a8a6599c31550561df4515238339e2ef778308b1d66ddaf46150c7ee3067d1762f0e4a2f6aa30995a481723c80fbcd1a50c160d70885117b0e6b7060e11c1488fc3d77ae32933a3e0f6f57a2facd5720777c723442a87145d8c30295331147d05b291451a83ae4f66a05&fileExtForIe=.exe

Here, for the Theme Hospital .exe file.

Please, I really want to play those games. If you ever had the same issue, feel free to post here.

Awaiting your answers.

Killiox

Everything looks OK on our end as I have checked the links and attempted to download the exe file as a regular user.

Silly question but what browser are you getting this 403 from?

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Firek

Support Overlord

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GOG.com Team

Registered: Jun 2008

From Poland

Posted June 22, 2013

5

Please PM me with a Speedtest.net test result and let me know what kind of Internet connection you are using. I'll bet two and a half Interwebs that you're behind some sort of Proxy server, but we're currently gathering more information about this kid of issue, before we can attempt a fix. I would also like to know if your IP is static or dynamic, however I don't think this is directly linked to the 403 error issue.

To my knowledge, you should be able to use the Downloader to download files without problems, as the Downloader's download links are generated differently than browser-only download links. Please let me know if this helps.

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Firek

Support Overlord

Sorry, data for given user is currently unavailable. Please, try again later. View profile View wishlist Start conversation Invite to friends Invite to friends Accept invitation Accept invitation Pending invitation... User since {{ user.formattedDateUserJoined }} Friends since {{ user.formattedDateUserFriended }} Unblock chat User blocked This user's wishlist is not public. You can't chat with this user due to their or your privacy settings. You can't chat with this user because you have blocked him. You can't invite this user because you have blocked him.

GOG.com Team

Registered: Jun 2008

From Poland

Posted June 22, 2013

15

killiox: Tried to download on Chrome, didn't worked. Still, thanks.

pls respond

;)

Most importantly, please check if the GOG Downloader lets you download the games (it should), and send me some more information about your Internet connection, as per my original reply, at your convenience.

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