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Note: Following some discussions with Iceberg Interactive, we have been asked to remove Dark Matter from sale while the developer addresses the fact that the game's ending has some problems. The game will remain available for download for anyone who has already bought it. The developers have stated that they are working on a patch as a solution to this, and as we mentioned yesterday, anyone who wants a refund on their copy of their game is free to contact Support and we'll take care of you. Our apologies about this, and we hope that this helps address the problem. If you have any questions, please feel free to leave a comment below.

Dark Matter, a Sci-Fi thriller that challenges you to explore the dark corridors of a defunct spacecraft where light is as scarce as the resources you need to survive.

What is Dark Matter? Imagine you're stranded in a giant defunct space exploration vessel, and you are not alone on board. There's an ominous alien parasitic presence lurking at every corner, hiding away in the air-shafts, creeping through the conduits. This is a metroidvania-type title set in deep space, where no one can hear you scream, curse at your enemies, or call for mummy when you're lost in the vast labyrinth of dark corridors. In this non-linear survival and exploration action game you'll be challenged to make it through 14 danger-filled areas designed in the spirit of the darkest gritty hard S-F. With four upgradable guns, crafting mechanics, resource management, dynamic lightning that genuinely affects gameplay, and a reactive soundtrack, this gripping game is sure to stop your heart a few times as you play.
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tommacool: Hi, I wish to get Dark Matters refunded.
I bought it before the 21'st October.
Is there a place I should send an email to get it refunded?
Yes, please write to our Support department via the Contact Us link or the Support link for the game on your shelf :)
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HypersomniacLive: I was wondering about the actual process and this explains a lot.
Is the allocated evaluation/ testing time the same for all types of releases?
I hope this isn't too revealing, NDA-wise, but I am sure that I can safely say that it all depends on the type of game as not all of a game's features can be seen right away, depending on the difficulty of an evaluated game, or they aren't present at the time when we do evaluate a game, as I've mentioned in my earlier post.
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JudasIscariot: I hope this isn't too revealing, NDA-wise, but I am sure that I can safely say that it all depends on the type of game as not all of a game's features can be seen right away, depending on the difficulty of an evaluated game, or they aren't present at the time when we do evaluate a game, as I've mentioned in my earlier post.
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HypersomniacLive: Thanks for the reply, JudasIscariot, hope I'm not getting you into any sort of trouble with these kind of questions.

I, logically, expected it to vary and I'm glad to hear it does. Still, I can only imagine the difficulties that come with having to do your best working with evaluation builds and reaching a conclusion within a strict amount of time.
I'm very curious if part of play-testing is also making a recommendation for GOG to release a game or not, or if that comes into play after a first level decision (i.e. affirmative interest for a potential release) is already made, but I'm almost too afraid to ask now that you posted that dreadful three-letter abbreviation.

Now that I think about it, it'd be quite interesting if GOG allowed us a glimpse behind the scenes and shared some info about the process of releasing a brand-new game.
Just so you know, I don't toss out those three letters as a smokescreen, it's just I never before worked under an NDA so I want to make sure I don't somehow break it. Besides, I'd rather be honest and let you know why I answer some things like I do instead of just feeding folks a line of fertilizer, so to speak :)

The part in bold: I'd like to answer that more clearly but I would like to double-check for reasons mentioned above just how much I can say. Again, sorry if this seems evasive :/

The part in italics: Speaking for myself on this one but I'd love to do something like that but that's not for me to decide :)
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JudasIscariot: Just so you know, I don't toss out those three letters as a smokescreen, it's just I never before worked under an NDA so I want to make sure I don't somehow break it. Besides, I'd rather be honest and let you know why I answer some things like I do instead of just feeding folks a line of fertilizer, so to speak :)

The part in bold: I'd like to answer that more clearly but I would like to double-check for reasons mentioned above just how much I can say. Again, sorry if this seems evasive :/

The part in italics: Speaking for myself on this one but I'd love to do something like that but that's not for me to decide :)
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HypersomniacLive: Not for a second did I think that you're trying to evade or smokescreen us by mentioning the NDA. I do understand that a NDA is not something to be taken lightly. I've noticed before that you're taking it seriously (and I'm quite pleased that you are) and that's what I meant in my post.
And no worries if you can't disclose more details, I completely understand - I'm just a tad curious by nature about how things work behind the scenes, so I'll take whatever you can disclose without getting into trouble.

A "behind the scenes of GOG" would be great - hmm, maybe I should I put it up on the wishlist...

*Note
The "part in italics" doesn't make any difference when you're quoting my post as it's already in italics in its entirety ;-P
Yeah I forgot about about the default italics when quoting :)

Just wanted to say thanks for being understanding regarding the "dreadful three-letter abbreviation" as you put it :)

As always, feel free to ask me anything and I'll do what I can to answer :D