Posted January 10, 2013
I purchased one several years ago (2008 IIRC) when I got hi-speed internet from Comcast, and followed the directions to a T and... nothing. Finally had to pay a Geek Squad dood to come out here and get it to work.
Fast forward to 2013, and, same exact thing. Bought a Belkin. It had five steps to follow in order and said it was simple. Followed all five steps perfectly, and.... no go again. Then when it failed to "reason with my modem" (yes, it really said that at one point on my screen, it said "trying to reason with your modem") it asked me for several pieces of information and suggested I could get them from my ISP (Comcast, in my case). The five pieces of info it needed was 1) ISP address.... 2) Subnet Mask.... 3) Default Gateway.... 4) DNS Server (Primary)..... and 5) DNS Server (Secondary)...
So I contact Comcast, and they tell me they can't help me and linked me to a sight with another list of instructions to follow to get the the router set up, and I followed each and every step in order, to a T, perfectly and reduntantly (tried 3 times) and.... no go. Router can't hook up with my cable modem.
I am so pissed I'm ready to throw this router through the wall. Can anyone recommend a router that I can install, THAT WILL WORK, right out of the box?