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Darling_Jimmy: Did someone say "Steam?" Grrr!

I cannot help but share that feeling. Steam totally ruined the HL series for me due to its issues.
The latest issue being that. Paid for the dvd copy of orange box collection & cannot play half the games cause steam wont let me! because a few updates have been released in the mean time it insist i download the entire 6gig for each game... whatever happen to the good old days of simply patching a game, why on earth should i be downloading 6gig of sounds & gfx assets for something i already have right there on the dvd. :(
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Darling_Jimmy: Did someone say "Steam?" Grrr!
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bensmith85: I cannot help but share that feeling. Steam totally ruined the HL series for me due to its issues.
The latest issue being that. Paid for the dvd copy of orange box collection & cannot play half the games cause steam wont let me! because a few updates have been released in the mean time it insist i download the entire 6gig for each game... whatever happen to the good old days of simply patching a game, why on earth should i be downloading 6gig of sounds & gfx assets for something i already have right there on the dvd. :(

Oh gee, sorry to get this going again. I was only joking. It's not perfect but I don't really mind it.
Hehe.. you could've said something about cakes for all i care i still would've starting it again.... lol. stupid steam >:(
Post edited October 02, 2009 by bensmith85
Wow, another "steam" thread!
Ok, my part for this thread, it will be brief, cause we've said enough in other threads:
Steam sucks ass!
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Sielle: That's one area where the courts have been tested. If you refuse a license you are entitled to a full refund from the company that made the software (note: NOT the store you purchased it from, which is most peoples complaints).
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anjohl: Not 100% true. I tried to get Steam to refund my purchases under the same logic, and they refused.

Out of curiosity, how in the world were you able to purchase anything from "steam" without agreeing to the license? Every time I've purchased anything from them I had to check the little box that says I read and agree to the license before they even completed the purchase. So what it sounds like you're saying is you first agreed to it, then decided you didn't agree to it after agreeing to it and at that point wanted a refund? Which they wouldn't be obligated to do based on the EULA and the fact that you agreed to it before even purchasing anything from them.
DarrkPhoenix (Rather than a ton of quotes, I'll just address this to you),
Oh it's a HUGE legal mess, based on the individual cases, the circuit they're tried in, and any other number of issues. The point I was trying to raise is strictly from a legal sense in some areas EULA's can be binding. As for the inclusion of the DMCA in cases companies could do a simple encryption on the installer which would force someone to agree to the EULA before allowing the installation of the program (in fact it's been done before and will continue to be done in greater frequency, would be my guess) meaning that users couldn't side step the EULA without breaking a law.
Now you're right that none of this has anything to do with what a user is physically able to do if the software doesn't require online activation of any kind, but I had the understanding that we were talking about just the legal issues and standing?
Case and Point, what I do with my file server and DVD collection could be a violation of the DMCA (another messy gray area, because I didn't write the app to crack the encryption, nor distribute it, and format shifting may or may not be protected by copyright laws). But there's nothing anyone can do to stop it. Just like no one can stop me from installing my copy of System Shock 1 off of the CD, even if they wanted to say they've revoked my license for it. But what I'm "able" to do and what I'm "technically legally allowed" to do, could be two very different things. And either way with my example completely unenforceable.
I think that's what people were trying to get at before, is that that legal standing and enforceability are two VERY different things.
Post edited October 02, 2009 by Sielle
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Sielle: Out of curiosity, how in the world were you able to purchase anything from "steam" without agreeing to the license?
retail.
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Sielle: Out of curiosity, how in the world were you able to purchase anything from "steam" without agreeing to the license?
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Weclock: retail.

In which case he would try to get the refund from valve not from the steam service. Also it would have to be done before he activated the license keys, or he would have agreed to the license in order to install it and activate the keys.
But I have a feeling it wasn't a retail purchase, and they're upset that they weren't able to get a refund for something they purchased on steam. I bet you knew that already though, right?
Weirdly, when you buy games on Steam now, you don't have a big in your face SSA you have to agree to. Now, it doesn't even show it, instead being hidden in small font on the checkout page. The checkbox I mean, not the whole legal crap.
Post edited October 02, 2009 by michaelleung
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Sielle: The point I was trying to raise is strictly from a legal sense in some areas EULA's can be binding.

I won't contest this, as it's easily observable to be true. The key thing to realize as part of this, though, is that EULA's are like pretty much any other kind of contract in that they aren't worth the paper they're written on in a legal sense until a court upholds them. But this takes us to a key point with contracts, in that if when you're offering a contract if considering how enforceable that contract will be in court is a concern to you because you consider it very likely that contract will be broken, then you're already doing things horribly wrong. Contracts are mere formalizations of agreements between people, and when being used appropriately both parties should be getting something out of the contract, and thus both entering the contract in good faith with the full intention of abiding by it. Courts should only come into the matter if one individual then fails to uphold their end of the contract after the fact, and at that point things typically get quite messy as it's lose-lose for everyone involved. The problem in recent times is parties using a vastly superior bargaining position or underhanded tactics to foist contracts on others where the other party gets pretty much nothing out of the agreement (or isn't even aware they've entering into an agreement), and thus has pretty much no motivation to abide by the contract outside of potentially being threatened by legal action. In such situations the instigating party is basically acting in bad faith from the very beginning, and thus it should be little surprise when such contracts end up in court, and even less of a surprise when judges often rule them invalid (although like pretty much all contract disputes it's basically a coin toss).
An interesting thing, though, is that large companies that instigate bad faith contracts actually don't want to end up in court in most situations. Rather, their preferred route is just to keep sending legal-looking nasty-grams (e.g. C&D's and DMCA notices) until the other party gets scared and backs off. It's typically only when the other party says "put up or shut up" that a suit may be filed. The Vernor v. Autodesk case was a rather interesting example of this, as it begun with Autodesk sending a DMCA notice to shut down Vernor's EBay auction of AutoCAD. Vernor filed a DMCA counter-notice (which basically says "I'm not violating your copyright. Here's my contact info, sue me or STFU.") which should have put the matter in court if Autodesk was serious, but rather they then (fraudulently) just kept sending DMCA notices to shut down Vernor's auctions until eventually he and to sue them.
So to actually try to distill a point out of my rambling and storytelling, when you say that EULA's can be held to be legally binding you're correct, but despite this that statement is basically meaningless without considering a larger view of the entire system and what the implications of the legal trivia actually are in practice.
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Sielle: Now you're right that none of this has anything to do with what a user is physically able to do if the software doesn't require online activation of any kind, but I had the understanding that we were talking about just the legal issues and standing?

The funny thing with US laws is that there are so many vague and overly broad laws that just about anything we do could be considering illegal if we restrict ourselves purely to the realm of strict theory. There was a recent WSJ article where an author estimates that the average American unwittingly commits 3 felonies a day due to vague laws, many covering technological considerations. With the system in such a state if you were to live your life based on avoiding what could be strictly considered illegal you'd never even be able to leave your house. Thus in practice when addressing the question of "is this legal" one must consider not only legislation and case law, but the realities of what the law ends up being in practice due to enforcement. With respect to the "owned or licensed" argument one can spend plenty of time of time looking through the legislation (which basically says "owned"), through the case law (which basically says "the system is a clusterfuck and sneezing on the CD might get you sued"), but ultimately what's most instructive is looking at what's actually happening in practice. Consider what it classically means to own something, then compare those to what you can readily do with various software offerings in practice. To take a single example resale is something that often comes up in the "licensed vs sold" discussion. For, say, a game acquired through D2D resale is a non-trivial exercise, a listing of the game will be pulled pretty quickly from major resale outfits (such as EBay), and is quite likely to get your access to the game through D2D cut off if you persist in your efforts. For, say, a no-strings-attached retail game.. well, a quick look through the listing on EBay, Amazon, and Craigslist quickly answers that question. And being the major outfits these are, they'd be an easy target for the likes of the ESA if they actually believed the position that games couldn't be resold because they're not actually sold to begin with to be a serious position with any kind of basis in reality. It's basically a case of recognizing a group's true beliefs based on their actions and not simply their rhetoric.
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Sielle: I think that's what people were trying to get at before, is that that legal standing and enforceability are two VERY different things.

They're only two different things if one believes that a consideration of legal theory divorced from practical considerations has any use outside of an (ultimately useless) intellectual exercise. It's also important to recognize that both the law as written and the law as enforced only has meaning as long as the populace is willing to buy into and consent to the current system of legal rule. You have the laws as written, you have enforceability, and you have what the general populace considers reasonable; the laws as written are only a pointless intellectual exercise until you take into consideration the practicalities of enforcement, and on top of this if these two things together stray too far from what the public considers reasonable then things can start getting really ugly. But I'm probably rambling again, not to mention getting into the kind of topics that will cause people to start slowly backing away from me, so I'll stop here for now.
Post edited October 02, 2009 by DarrkPhoenix
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anjohl: Not 100% true. I tried to get Steam to refund my purchases under the same logic, and they refused.
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Sielle: Out of curiosity, how in the world were you able to purchase anything from "steam" without agreeing to the license? Every time I've purchased anything from them I had to check the little box that says I read and agree to the license before they even completed the purchase. So what it sounds like you're saying is you first agreed to it, then decided you didn't agree to it after agreeing to it and at that point wanted a refund? Which they wouldn't be obligated to do based on the EULA and the fact that you agreed to it before even purchasing anything from them.

Clickware EULA's have been defeated many times in Federal courts. A user cannot agree to something he doesn't have knowledge of.
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Sielle: Out of curiosity, how in the world were you able to purchase anything from "steam" without agreeing to the license? Every time I've purchased anything from them I had to check the little box that says I read and agree to the license before they even completed the purchase. So what it sounds like you're saying is you first agreed to it, then decided you didn't agree to it after agreeing to it and at that point wanted a refund? Which they wouldn't be obligated to do based on the EULA and the fact that you agreed to it before even purchasing anything from them.
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anjohl: Clickware EULA's have been defeated many times in Federal courts. A user cannot agree to something he doesn't have knowledge of.

If you look at the cases I posted earlier, click through EULA's have also stood up in court in the 7th and 8th circuits.
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DarrkPhoenix: Blah blah blah

EEP! WORDS!
You can "buy" (and redownload them for a year more, if you pay $5 extra) EA games at eastore.com too...
That's a downright BS website I think.
Post edited October 03, 2009 by GoliathSK
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GoliathSK: You can "buy" (and redownload them for a year more, if you pay $5 extra) EA games at eastore.com too...
That's a downright BS website I think.

Actually, their webstore is run by a company called Digital River, and that's a DR policy (they did the same thing to Matrix Games when they were brought in to run the store). And since they also run web stores for Symantec, MS, Western Digital, eBay, AOL and a bunch of others, they're big enough that if you don't like their rules, they really don't need your company as a partner.