I throw my hat into the ring as well:

I try to like it. Ususally new designs grow fast on me - but here its just ... a mess? Its totally un-intuitive. And i could not get used to it since launche.

normally i was on GOG once a day, just for checking stuff.

Now .. 1-2 times a week ?

Yes, but revert it to the design pre launch Witcher III (aka the GOG Galaxy overhaul).

It's a pipedream, but still..

GOG really fuck up big time with this website redesign. I can't even browse the store, it's just too awful!

I like popups if they show screenshots of the game, but hate popup with trailers.

Because of the design, I doubt I will be buying any new game any time soon. Why? It is simply impossible to tell which games are on sale, which games have been just released, and which games are new versus old (I am mostly interested in old games).

Don't mind the design changes, but the constant false flag 'forum replies' notifications are annoying. Seems there's still some kinks to work out.

Ever since the looming image of Harrison Ford as Indiana Jones was replaced on the front page, I'm completely fine with the site redesign. Had no technical problems viewing the site or purchasing. Change is inevitable, life goes on.

Yeah, I used the website back in the day. Going to switch back. I just thought "Oh, look, they made a client! Great. Now I can have everything in one contained place instead of having to go through a browser. It'll be nice and streamlined."
How wrong I was. Its ridiculously unintuitive. It looks like it was programmed by one of those coder farms in India who have no concept of what it is they're trying to build. I just now figured out how to update my forum tag, because oh look its in a wildly different place than your main profile. Thats just silly.

If they open the gates like Steam did, they're in for a world of hurt with the way the store is set up now. I came over because of the DRM-free curated nature of GOG. Its what seperates them from their monolithic competitor. They need to be better at their stated focus "DRM free, quality game", and make people want to switch over.

Quality over quantity, ease of finding quality games and a "by gamers for gamers" mentality is whats going to get them customers.
Most of us here seem to be older PC gamers with strong opinions about the state of the gaming industry nowadays. We all have our own reasons for choosing GOG, but most of what I've seen has to do with GOGs "Good games, no DRM, quality over quantity" focus. You risk alienating your core userbase and losing what makes the service different if you change that - and it looks like they're changing that.

This is already page 16 of this thread...

...when the shop gets in the way of the customer shopping...
...people are complaining...
...but will people be discouraged from shopping here, even if the new store design is abysmal?...
...i don't think so, with the exception of only a handful of people who are not addicted to video games...
...video game addiction is a very strong motivator to continue buying video games...
...as long as the web store is at least barely functional, it will do...

Now, the question i am asking myself: Am I addicted to video games?

Most of us vocal ones, but they've been catering to the same mindless masses as the rest of the industry for quite some time now, so I'd say most of their customers are made of just that. GOG's been alienating their core userbase looking for a different service, a drastic change of the industry, mainly older games and quality over quantity, at least since the "good news" of 2014, if not since the "bigger fresher newer" of 2012. These are just more steps along that road.

I disagree. I get annoyed enough, I go back to that other digital platform, where I have a 10 year old account and a huge library. I'm here because I want to be, because I want to support GOG - at least their stated ideals theyve had in the past. They really aren't making it easy, though. I vaguely remember "old GOG", and not even "really old GOG". I bought a few classics in 2013. It seemed way more streamlined back then. Then I didnt touch GOG until 3 months ago after getting fed up with Valve. It...changed...since then.

On a side(slightly derailing)note, but I just got to say it-
People can get addicted to video games, but people can get addicted to anything. I highly doubt most gamers are to the level of "addiction", which would mean that your gaming impacts your life to the point of being a detriment- IE cant keep a job or have no money, live in piles of trash etc because you game to the exclusion of being a human being.

And I'm sure theres some of the above described "gaming addicts" out there, but they would be the extreme minority. Please, after living through the hysteria in the US over video games 25-30 years ago and losing friends to *real* drug addiction - it makes it hard to take seriously anyones point when they refer to the average gamer as an "addict".
/derail

And even if you were an actual gaming addict, that would mean you were addicted to gaming, not GOG. To use the drug analogy typically associated with addiction, a digital service/game store would be the dealer. But you arent addicted to the dealer, youre addicted to the product. If one dealer doesnt provide you with your product easily, you find a new one.

After using the new website UI for longer now, I have to say that it's very inefficient for seeing what's new and seeing what is on sale.

First thing I am presented with is usually a game or two I have no interest in ever playing unless it's on sale for almost free (Hello Thronebreaker!). Then the damn thing always wants to play a video. If I want to see new sales, I have to scroll to bottom and look 3 boxes, and if i really want to put energy in it, i could see if there is more news than 3 stories that might interest me by scrolling the news.

The curated collections is 100% wasted screen real estate.

The Sales section only contains a fraction of the full sales list. If gog does some bundle sales, there's no real to see what is in bundle other than search the news.

For me, the top two changes should be to stop playing so many damn videos automatically, and let me know or easily see about the brand new sales. Next up, let me see everything on sale easier.

I don't like the mouseover autoplay of youtube trailers.

While not the worst part of the redesign, it's probably the most baffling. What in the blue hell are "curated collections" in an entirely curated store? What does that even mean?

Yea they don't make much sense and I can't see myself ever clicking on them. If GOG had something like Steam Curator (revamped GOGmixes or something) then I could see linking to those collections which are more personalized. But this is kind of dumb.