I'll add my name to the list of users unhappy with the redesign.

I've tried to get past my initial disgust and give the new look some time to sink in, but it's been long enough. I do not like this redesign due to its sheer inefficiency, among other things. Why is there so much wasted space? Why must every game page have a gigantic title splash image that takes up half the screen? Why do the game cards need to have a video play when you mouse over them? Et cetera.

I understand the desire to improve the experience for mobile users (whether this overhaul actually does, I do not know), but I do not understand why the PC experience must be mutilated in the process.

In marketing there are some trends to entrap the customer as long as possible on their own website. Why ?

Firstly and foremostly, if the customer stays longer on a webpage, it's looking better on the statistics of their tracker beacons and the web site is thus "more valuable".

The second target is some glimmer of hope that the customer will see something interesting they want to purchase out of order. This is also the reason that the supermarkets constantly shift around their goods.

In GOGs case, they shoot themselves in the foot due their painfully slow loading storefront, their multimedia doodads and trying to hide any useful information except the big in the eye popping "BUY" (me) button.

What a weird world we live in in that the metric by which a store's success is measured is not by how much their customers spend on it but how long it takes before these customers get fed up and leave in disgust or outright rage, without spending a single cent.

Clearly marketers are some sort of unusual life form with access to concepts that are not native to this planet.

They must come from some other reality. I'm thinking Lovecraftian or the sort.

So after skipping past that really annoying video advert for a game I'm not even interested in, we're back to 2 huge empty black banners taking up the whole main page. Why?

GOG's redesign has been out for several weeks now, and it STILL doesn't work in IE11. This is the ONLY site that I have problems with! Everyone other site I visit works fine in IE11. GOG's old design worked adequately in IE11. But since the redesign, it's impossible. Why is this?

Forgetting about the cosmetic changes, and just concentrating on the technical problems... after several weeks :
- Username at the top, indicating my account is still missing.
- Huge banners taking up the page are still black\blank.
- No News anywhere on the front page.
- Screenshots from game page reviews are still missing.


If GOG can't be bothered to make sure the site works, then I can't be bothered to give them my money!

If you click on them, they make even less sense.

I have little hope gog will actually turn this wasted space into something useful. It's probably just going to be a place where paid shills can go shill. Like those "recommended by our partners" lists during sales, but without the discounts.

I don't think they're a placeholder for the gogmixes of yore either. If they are, I'd have to question gog's sanity again. Take my 2nd class citizens-mix, for instance: it was discreetly tucked away on the game pages. The info was there if you wanted it, but it wasn't gratuitously in your face either. Now imagine that thing right there on the front page, with the brightly colored tile to go along with it: "Games that treat gog customers as second class citizens". Would that be something they'd want on their front page?

What I really love is that initially there was all this "we are listening to your feedback" talk, but since then no blue appeared here, and weeks later of course all of that feedback has been ignored, and the only "change" was the second huge banner. It's really disenheartening that random people acting offended over nonsense on twitter are listened to and can get an immediate reaciont from GOG, but their actual user base providing pages of feedback on their store functionality doesn't warrant any attention.

A couple of weeks in and we only have 41 pages worth of complaints in this thread. Meanwhile, the exceptional individuals over at RetardEra have amassed 56 pages of outrage over a tweet gog made within less than 24 hours.

Gogbros (and -sissies), you really need to step up your game if you want to be taken seriously!

Same as always. I see some pattern there, when there is some business decision - like to (mostly) ignore Linux or with this some new design, there is always a silence in the forum.

They are responding only if there is some fire on the roof from mishap, like the monthly twitter drama threads.

Oh... wow. Not listening to feedback is one thing, but actively taking the piss is another. This full-page ad reminds me of dodgy ad-supported download services. I see GOG's new FCKUSR campaign has reached the next level.

In the meantime, no improvements where it counts, and there are still horrendous bugs. I'm browsing from the uk. The site started out in English with auto-detected PLN currency. Then I logged in, it refreshed the home page to French with EUR. If I go back to the homepage now, it's in English with USD set (and there is no option on the bottom to change it to anything else). My settings are English/GBP by the way.

Can I opt out of the Twilight Zone, please?

Ok, this one actually made me laugh... These are the recommendations gog generated for me.

A little bit of backstory: I used to own 3 out of 4 but got refunds for them:

- Perception: Broken, abandoned by devs. I left a 1-star review urging other users to stay well away
- Forsaken Remastered: Wouldn't run on any of my machines
- Ancestors Legacy: Glad to see it's still coming soon! Possibly. I did get a refund on that pre-order, though.

Protip: If you want to suggest games to your customers, you might want to suggest games that aren't so bad/broken they got a refund for them.

I have no idea how Not Tonight wound up on the list. Probably because I used to frequent Not Tonight's store page quite often to take screenshots of lulzy 1-star reviews before they got deleted. Maybe that's how the "recommended for you"-list gets generated: gog keeps track of how often/long you frequent the store pages of every game.

Front page says "Skip this and NEVER see again"
I click it
I see the same add again.

LOL

Gog is leaving its niche(s) in pursuit of bigger financial opportunities. It has been for some time and it's a trend I suppose we should assume to continue. It makes all the business sense, it just leaves some aftertaste of broken (implied) promises.

I used to like gog partly for its distinct and very discernible personality. Now steam appears to have more personality while gog begins to look like just "a store", a generic e-commerce website.

I absolutely hate this new design. That is all. Fuck it.

Going after bigger financial opportunities is one thing. Not fixing a broken site that has huge empty black banners, and missing Username at the top that should link to your account is something else.

Well, they haven't forgotten to sour the last good readable source of news from the site, the RSS feed.

It only promotes the new Thronebreaker game, each entry in another language. There are none other things there anymore, though checking the bottom of the store page there seem to be some other things, not clicking on it.

We DO know that your parent company has a new game, but you really don't need to shove it in everywhere. The more you aggressively market it, the more the people WON'T buy it.