http://forums.aceteam.cl/index.php?showtopic=897&pid=7650&st=0 On the sidenote, one of the Steam tech support guys has stepped in to offer a hand. I'm having mixed feelings regarding this. I know he has good intentions, but on the other hand, I also do know that they'll never be outright honest, since there's a lot of non-disclosure information that cannot be revealed to the public.
Oh well. Alas.
CaptainGyro: And when trying to contact a support team about freespace 2 not working, it took a week for them to answer. It probably would have taken longer if I hadn't first sent a follow up response complaining about their lack of a reply. I have read another comment about how someone contacted support, and still hadn't gotten an answer in 10 days. I'm sorry, but that is ridiculous to make someone wait so long.
anyways, yeah I like steam .After seeing people hype this place up as superior to steam, I'm pretty disappointed in this site. Steam might have DRM, but shit at least the games work easily compared to here.
sorry for the rant
Not saying you're wrong there, or condemning your point in any way, but my case is the exact opposite. I got a reply very quickly, within 3 working days. In your case, you may just have been unlucky.
I do agree that these older games are more problematic, but I can also assure you that the GOG staff is fully supportive of their games...at least upon initial release ( yes GOG I'm glaring at you for M.A.X >.< ). Nevertheless, they do check in from time to time on issues that people might be having.
Of course, to balance the argument, I'd have to play devil's advocate and say that a lot of issues have been fixed by the community, rather than GOG. I've paid for my right to own the game and I demand full satisfaction. But, to be on the human rationale argument, GOG isn't exactly charging a nuclear bomb for its games, and there are over a hundred games with issues to deal with, not considering the fact that there are upcoming games that will need to be closely tweaked and examined too. Factor in the unpredictability of DOSBox on various types of systems, and you have all the various intricacies that make it difficult for GOG to properly deal with entirely.
I do understand your angst, and I don't think they're unjustified, especially since you're obviously just a disgruntled customer rather than coming in and raging like a kid, but at the same time, I will blame it more on bad luck than anything else that the games aren't working properly.
For Freespace 2, look into Freespace Open. Freespace 2 native has issues running on most systems, including mine, so this is something that we'll have to deal with on our own. I know it sucks not being able to run it out of the box...er browser, but oh well, life goes on. Put it this way, you still need Freespace 2 to run Freespace Open anyway :)
Don't know of a fix for your other problems, sorry :(