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Oh that kind of thread again.. Manhole stinks.. What OS are you using? Is it in the list of supported OS on the game page at least? Works OK on my windows 7 64bits.
I bought it myself and here's what I did to make it work:

According this link: How to resolve "Application Error: Problem checking Steam application" on Windows 7 you need admin rights for Win7 64-bit so I added that to Steam (and the game exe as well). You need to restart for this to take effect if someone isn't aware.

Then I followed this: Jade Empire Wiki

Add Vista 2 Compatibility mode for the config.exe. If it still doesn't work you need to create a file that bypases the configuration that's called "SystemInformation.xml" as a blank text file. After that it should work.

Tips: In the last link I provided it involves a few graphical tweaks along with FPS unlock, very useful. In Windows 7 the game should automatically detect your desktop resolution but after you have started it once you can change it by following it on the site.
Post edited December 19, 2012 by Nirth
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keeveek: There is no easy way of showing which DLCs you already have. It's a real pain in the ass when I check for a tenth time "do I already own that Crusader Kings 2 DLC?"
See attached.
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Darkcloud: It is the case in Germany but not necessary in other countries and you usually do get a refund if you don't react to them like a total ass.
EDIT: Cracking the game should help.
Over here they're usually jerks, probably because most people don't care enough to actually take it up with management and in extreme cases the law.
I am intrigued by your edit though.. how exactly does cracking the game help me in that fictional situation?
I suppose it would feel pretty good cracking the game in two in front of the sales clerk if he was being an *ss, but I don't think that would increase my chances in seeing a refund.
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Smannesman: Really?
So that means the same goes for brick & mortar stores I suppose, unfortunately my experiences with those have been pretty much the same as with Steam. Well except that they accept you returning the game if you haven't opened the package yet and Steam won't allow you to return it even though they can see if you've installed and/or run the game.
Of course, for this claim it doesn't matter where you bought it.

The problem is that you have to prove that the product is faulty and not your specs. With computer games this is reaaaaaaally difficult.

But, eg, there was this Motor Racer game that GOG sold and then discovered that they couldn't completely remove the DRM and get the game properly running. They removed that game and gave refunds.

Usually a retailer (with the help of the dev) can prove that a game runs on a lot of configurations properly. Going ups against that is very hard.
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Vomiuts: I just bought Jade Empire on Steam for around $4, and it does not work. This problem has been going on for sometime, and Steam has not offered any advice on how to fix or any warning that this game may not work on certain OS.

GOG at least offers some sort of work around on problematic games, which has been helpful
You say, "certain OS" but don't say what OS. I am curious now. What operating system are you trying to play the game on?

I can tell you it works perfectly in over 10 hours of play so far running on Windows 7. And this is a Steam copy of the game.
Post edited December 19, 2012 by dirtyharry50
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Darkcloud: It is the case in Germany but not necessary in other countries and you usually do get a refund if you don't react to them like a total ass.
EDIT: Cracking the game should help.
Its European legislation.
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TheJoe: The sale of a subscription that grants you access to download the game, yes. Remember that Steam doesn't sell games. only the licenses necessary to access them. Anything beyond actually downloading the game is completely extra.
Short answer: No.

Long Answer: Noooooooooooooooooooooooooooooooooooooooooooo

If you buy a game on Steam you automatically make two contracts. The sale and the service. But I'm not really explaining this again. Believe whatever you want.
Post edited December 19, 2012 by SimonG
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Belgand: And in American English it's simply "catalog".
katalógus :)
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keeveek: There is no easy way of showing which DLCs you already have. It's a real pain in the ass when I check for a tenth time "do I already own that Crusader Kings 2 DLC?"
Yeah, that really sucks. The only way I know is if you put them all in your cart and then cou can see "you already own that": Which sucks.
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TheJoe: See attached.
Yep. Clicking manually in my steam client and reading the list and comparing it with the DLCs list on steam store is so convenient.

It's even better when some DLCs are called differently in game and in store.
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SimonG: The problem is that you have to prove that the product is faulty and not your specs. With computer games this is reaaaaaaally difficult.
It's not that they have to prove that problem is on your side of things and the product is not faulty?
Post edited December 19, 2012 by keeveek
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TheJoe: See attached.
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keeveek: Yep. Clicking manually in my steam client and reading the list and comparing it with the DLCs list on steam store is so convenient.

It's even better when some DLCs are called differently in game and in store.
I really wish a genie sat next to my computer reading out the list of GOGs I own because it's really inconvenient to log in to gog.com and click the My Account tab to find out.
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TheJoe: Steam is a content delivery platform. Its job is to let you download games. It doesn't care if they work or not.
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SimonG: Actually, when you buy a game on Steam, they are your contracter partner in the sale. Making them responsible for the game to run. Now, reasons why a game on a PC doesn't work are far and wide. So if the game runs on the recommended system configuration, they did their job. If not, then it is their fault.
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liquidsnakehpks: http://forums.steampowered.com/forums/forumdisplay.php?f=153
check there for any fixs
bioware is the one that should providing the support if anything
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SimonG: Yes and no. Bioware is the one to actually provide support, because they are the only ones who can. But the customer should go to the retailer and bitch or get a refund from them. And then the retailer can go to he developer.

It is very common, also in physical retail, to have the seller send you of to the manufacturer. Which is also a possibility, if a warranty is issued. But without warranty, any claims are on a contractual basis against the seller.
http://forums.steampowered.com/forums/showthread.php?t=3030537
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TheJoe: I really wish a genie sat next to my computer reading out the list of GOGs I own because it's really inconvenient to log in to gog.com and click the My Account tab to find out.
Games you own are listed pretty much everywhere on GOG.

The current promo is an exception, and it doesn't show that on the main page. But everywhere else, especially in games catalogue list, it's clearly stated that you own a game x.

Also, I remember what games I have. But do I remember if I already have that african portraits pack? Not so much. I had to check which DLCs for Crusader Kings 2 and Civ5 I already have like 5 times each. At least. In fact, every time I want to buy new ones.
Post edited December 19, 2012 by keeveek
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keeveek: There is no easy way of showing which DLCs you already have. It's a real pain in the ass when I check for a tenth time "do I already own that Crusader Kings 2 DLC?"
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TheJoe: See attached.
This isn't even 2/3 of the CK 2 DLC. With no information on the actual sale page it isn't really helping that much.
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dlc.jpg (40 Kb)
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keeveek: I hate one thing on steam. Really, really hate.

There is no easy way of showing which DLCs you already have. It's a real pain in the ass when I check for a tenth time "do I already own that Crusader Kings 2 DLC?"

Games you own are not visible in store unless you are on a specific game / dlc subpage.

And it drives me fucking crazy.

btw. I own Commandos games on steam. Commandos 1 crashes like crazy. I heard GOG version doesn't have that problem
Old games on steam are safe only if they are selling... GOG versions :P
Goto steam library, highlight the game,right click ,select view Downloadable content.