I just made my first purchase from them this weekend....their sale this weekend has to be the best sale in DD history. I bought Sins of a Solar Empire, and so far I am having a great experience with them. They seem to trump steam in every philosophical way, which is the important thing to me. I have stopped all Steam purchasing lately in favor of exclusive GOG/Impulse due to Steam's refusal to give users true ownership rights over their "subscriptions".
A-Pock: The only thing steam has to do to completely obliterate their competition on all aspects is to allow 1 time autentication of the games like impulse does/will do (not sure) so that we can install a steam game where we want without having to go online (if we do have the backup obviously) .
bansama: Actually, there are a few more things they need to do too. Such as working far more agressively in persuading partners to:
No longer impose regional restrictions
Offer fair pricing accross regions, or better yet, no regional pricing variations
Remove all activation limitations from 3rd party DRM (after all, GamersGate manage it)
I will never buy another title from Steam until they take clear, observable steps towards "Digital distribution Nirvana":
1) Refund policy
2) Ability to re-sell games
3) Full parity of ownership rights as compared to a retail purchase.
Steam has 0/3, GOG has 1/3, and Impulse has 2/3, and are working on the third. So, the logical horse to back is Impulse IMHO.
Weclock: it goes like this for me.
GOG > Impulse > Gamersgate > Retail > D2D > Piracy > Steam
That's pretty much the case for me now as well!