Posted October 26, 2015

JudasIscariot
Thievin' Bastard
GOG.com Team
Registered: Oct 2008
From Poland

michal.czernow
New User
GOG.com Team
Registered: Feb 2014
From Poland
Posted November 06, 2015

michal.czernow
New User
GOG.com Team
Registered: Feb 2014
From Poland
Posted November 06, 2015
Well... I'm posting this message in FF 42 in safe mode (all addons/personal data turned off). There is no issue. If I could ask to try reinstall FF 42 and check console for any messages, that would help a lot. For now I simply can't recreate this.

michal.czernow
New User
GOG.com Team
Registered: Feb 2014
From Poland
Posted November 06, 2015
There could be many issues. Broken navbar points to general error in Javascript that led to halt of the whole application. In 99% of cases it is because of missing some JS components, which are missing because of -- mostly -- broken assets (incomplete files). If you have blocked any cdns and we sent you our assets from those particular cdns, this error can occur. But it is still hypothesis.
Red messages in console would tell us more.
Thank you for all these details. I can't confirm this bug yet, but I will send it over to further examination.
Red messages in console would tell us more.
Thank you for all these details. I can't confirm this bug yet, but I will send it over to further examination.
Post edited November 06, 2015 by michal.czernow

michal.czernow
New User
GOG.com Team
Registered: Feb 2014
From Poland
Posted November 07, 2015
SecurityError: The operation is insecure. 7628c54-f6d660a.js:14:0

michal.czernow
New User
GOG.com Team
Registered: Feb 2014
From Poland
Posted November 07, 2015
That's a question for Mozilla :), but I really don't think so. Having user's privacy options accessible from some server side would be just asking for trouble. Unimaginable.

michal.czernow
New User
GOG.com Team
Registered: Feb 2014
From Poland
Posted November 08, 2015
I can't really comment on your setup in a meaningful way. I can only say this: clearing cookies won't break anything. What is more, I can't even recreate this bug with the same settings. Maybe gog.com domain was added to some list I am not aware of. Nevertheless, the bug was strictly because some JS code raised an Security Error. The JS code halted whole app, because the app was not even setup yet, so we couldn't catch it and disarm it. That is why whole UI wasn't very useable.

JudasIscariot
Thievin' Bastard
GOG.com Team
Registered: Oct 2008
From Poland
Posted November 17, 2015
Did you accidentally click the "Send" button twice? What you are describing in your post usually happens when the "Send" button is clicked twice in rapid succession :)

JudasIscariot
Thievin' Bastard
GOG.com Team
Registered: Oct 2008
From Poland
Posted November 17, 2015
Well, I am not getting into the whole age debate but I believe the system must've registered the "Send" button being pressed twice which is why you had two different ticket numbers for the same ticket :) In any case, this shouldn't be a regular occurrence :)

Johny.GOG
☕️
GOG.com Team
Registered: Dec 2014
From Poland
Posted November 20, 2015

I have another issue, also pretty irregular.
I get a message notification, I open my chat, and land on the conversation I last sent a message, not the one I last received one, even if my message is older than the one I received.
Has this happened to you?


JudasIscariot
Thievin' Bastard
GOG.com Team
Registered: Oct 2008
From Poland
Posted November 20, 2015



Johny.GOG
☕️
GOG.com Team
Registered: Dec 2014
From Poland
Posted November 21, 2015
I can confirm that account dropdown in header and cart are not appearing on forum pages.
We're very sorry for that, it will be fixed 23 November around 10:00 UTC.
To see the account tab and working cart (or just log in) please go to main main page of . You can also <span class="bold">go directly to account</span> via link: [url=http://www.gog.com/account]http://www.gog.com/account
If you wanted to use users tooltip on forums:
To access chat with user that you did conversate with before, go here: http://www.gog.com/account/chat
To open a new conversation you can either go to this link:
https://www.gog.com/u/USERNAME/chat
(replace "USERNAME" with actual user name)
Or go to
http://www.gog.com/account/friends
Then click "INVITE NEW FRIEND" and search for specific user - then chat or invite him.
To go to users wishlist (if public, otherwise you'll get 404): https://www.gog.com/u/USERNAME/wishlist
(replace "USERNAME" with actual user name)
We're very sorry for that, it will be fixed 23 November around 10:00 UTC.
To see the account tab and working cart (or just log in) please go to main main page of . You can also <span class="bold">go directly to account</span> via link: [url=http://www.gog.com/account]http://www.gog.com/account
If you wanted to use users tooltip on forums:
To access chat with user that you did conversate with before, go here: http://www.gog.com/account/chat
To open a new conversation you can either go to this link:
https://www.gog.com/u/USERNAME/chat
(replace "USERNAME" with actual user name)
Or go to
http://www.gog.com/account/friends
Then click "INVITE NEW FRIEND" and search for specific user - then chat or invite him.
To go to users wishlist (if public, otherwise you'll get 404): https://www.gog.com/u/USERNAME/wishlist
(replace "USERNAME" with actual user name)
Post edited November 22, 2015 by Johny.

Johny.GOG
☕️
GOG.com Team
Registered: Dec 2014
From Poland
Posted November 22, 2015
You're right guys (smelling devs here :D) - I've already made a fix and tested it in my home but I can't risk deploying to production on the weekend. There's a few reasons for that - as Wishbone have said - unforseen consequences (oh, I knew those words reminds me of something!), possibly much worse than not having account button and user-hover-tooltip on forums.
It shouldn't break in the first place though, so I'm very sorry for that.
It shouldn't break in the first place though, so I'm very sorry for that.
Post edited November 22, 2015 by Johny.

Johny.GOG
☕️
GOG.com Team
Registered: Dec 2014
From Poland
Posted November 23, 2015
Missing account button and user tooltip issues are fixed.

JudasIscariot
Thievin' Bastard
GOG.com Team
Registered: Oct 2008
From Poland
Posted November 25, 2015

